Frequently Asked Questions
DO YOU SHIP INTERNATIONAL?
A: At this moment we offer shipping to USA & its territories, Canada, British Virgin Islands and South America. (South American shipments will be shipped via cargo services that will be billed to the receiving party)
DO I NEED A SELLER'S PERMIT TO SHOP?
A: Yes, by law we require every client to provide us with a copy an up-to-date Seller’s Permit upon registration before purchase.
DO YOU ONLY SELL IN PRE-PACKS?
A: Yes we only sell our products in prepacks of 6pcs. Size breakdown (2S-2M-2L , 3S-2M-1L , 6OS , 3S/M-3M/L)
DO YOU HAVE A ORDER MINIMUM?
A: No; however, we do not sell individual pieces as every style comes in pre-packs of 6 units. Unfortunately we do not do retail yet, hopefully soon! As for special cuts, our order minimum is 120-300 units depending on the style. Please contact info@allierose.com for further information pertaining special cuts.
WHEN WILL MY MERCHANDISE GET PROCESSED AND SHIPPED?
A: All in-stock merchandise will be shipped out within 3 - 5 business days. For pre-orders, we ship out the merchandise upon ETA arrival dates. You are only charged on styles that are ready to be shipped.
HOW DO I TRACK MY ORDER?
A: For tracking number please contact us at (213) 488 - 9955 or email us at info@alllierose.com.
HOW DO I GET FREE SHIPPING?
A: Any orders over +$500.00 will get free shipping. To get free-shipping at the tradeshows, all you need to do is make an appointment.
CAN I APPLY THE DISCOUNT ON ORDERS I PLACED BEFORE THE SALE BEGAN?
A: We send out a news-letters to all who've subscribed a week before launching our sales. Please subscribe if you would like to get our news-letters regarding any promotions or update. We are not able to apply any discounts on orders that was placed before the sale promotions.
DO YOU SELL PLUS SIZE OR PETITE SIZE?
A: No; however, we are able to do private cuts for sizes we do not have.
WHERE DO YOU DESIGN AND MANUFACTURE YOUR PRODUCTS?
A: All designs are made in-house here in DTLA and all manufacturing is done in China.
A: At this moment we offer shipping to USA & its territories, Canada, British Virgin Islands and South America. (South American shipments will be shipped via cargo services that will be billed to the receiving party)
DO I NEED A SELLER'S PERMIT TO SHOP?
A: Yes, by law we require every client to provide us with a copy an up-to-date Seller’s Permit upon registration before purchase.
DO YOU ONLY SELL IN PRE-PACKS?
A: Yes we only sell our products in prepacks of 6pcs. Size breakdown (2S-2M-2L , 3S-2M-1L , 6OS , 3S/M-3M/L)
DO YOU HAVE A ORDER MINIMUM?
A: No; however, we do not sell individual pieces as every style comes in pre-packs of 6 units. Unfortunately we do not do retail yet, hopefully soon! As for special cuts, our order minimum is 120-300 units depending on the style. Please contact info@allierose.com for further information pertaining special cuts.
WHEN WILL MY MERCHANDISE GET PROCESSED AND SHIPPED?
A: All in-stock merchandise will be shipped out within 3 - 5 business days. For pre-orders, we ship out the merchandise upon ETA arrival dates. You are only charged on styles that are ready to be shipped.
HOW DO I TRACK MY ORDER?
A: For tracking number please contact us at (213) 488 - 9955 or email us at info@alllierose.com.
HOW DO I GET FREE SHIPPING?
A: Any orders over +$500.00 will get free shipping. To get free-shipping at the tradeshows, all you need to do is make an appointment.
CAN I APPLY THE DISCOUNT ON ORDERS I PLACED BEFORE THE SALE BEGAN?
A: We send out a news-letters to all who've subscribed a week before launching our sales. Please subscribe if you would like to get our news-letters regarding any promotions or update. We are not able to apply any discounts on orders that was placed before the sale promotions.
DO YOU SELL PLUS SIZE OR PETITE SIZE?
A: No; however, we are able to do private cuts for sizes we do not have.
WHERE DO YOU DESIGN AND MANUFACTURE YOUR PRODUCTS?
A: All designs are made in-house here in DTLA and all manufacturing is done in China.